Assistance with One Call
Commonly illustrated using snatch theft as an example of unfortunate incident. It is not an insurance product. The full range of assistance can be deployed when member calls our hotline to report a card loss. Assistance includes blocking and cancellation of registered credit and stored-value cards, arrangement of trusted taxi services, emergency cash advance, travel assistance, and reimbursement for medical, personal belongings, documents and effects.
- Card Protection
- Emergency Taxi Service assistance
- Emergency Cash Advance / Travel Assistance
- Reimbursement on medical expenses
- Reimbursement on personal belongs, documents and effects
We have merchant partners in various industries; saloon, spa, mani/pedi, automobile, FMCG and F&B to name a few, to value-add to our services. Aside from making available their core/usual services, our partners unite via our social initiative Hot-Assist United to provide a network of assurance when members require assistance; eg. an emergency phone-call, or a temporary shelter while waiting for assistance.
Find out more today and see how you may be part of this social initiative. We hope this social initiative will encourage everyone to lend a helping hand when needed. As we all gather our resources and unite as one, we also hope it will help curb social crimes whenever possible.